At Mylunadress, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from Mylunadress.com (the “Site”).

By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal information and non-personal information to provide and improve our services.

1.1 Personal Information

Personal information refers to data that can identify you directly. We may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party providers)
• Account login details
• Any information you provide when contacting customer support

You provide this information when you:

• Create an account
• Place an order
• Subscribe to newsletters
• Contact us for support

1.2 Non-Personal Information

We automatically collect certain technical data, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Cookies and tracking technologies

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Personalize your shopping experience
• Send promotional emails (you can opt out anytime)
• Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties:

3.1 Service Providers

Including:

• Payment processors
• Shipping carriers
• Shopify platform services
• Email marketing providers

These parties only use your data to perform services on our behalf.

3.2 Legal Requirements

We may disclose your information if required to:

• Comply with laws or legal processes
• Protect our rights, customers, or business

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences
• Enable shopping cart functionality
• Analyze website traffic
• Improve marketing performance

You can disable cookies through your browser settings, but some features may not function properly.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails (via “unsubscribe” link)
• Request details about how your data is used

To exercise your rights, contact us at:
support@mylunadress.com

6. Data Security

We implement industry-standard security measures, including:

• SSL encryption
• Secure payment gateways
• Restricted data access

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.

8. International Data Transfers

Your information may be processed outside your country, including in the United States. By using our Site, you consent to this transfer.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

📧 support@mylunadress.com
💬 Or via our online customer support chat